Bt wholesale speed test 95% UK coverage. Is anyone having the same problem and can anyone explain why the download s Aug 3, 2021 · Yet when I run a speed test on BT's Wholesale site, I'm getting speeds that go way beyond what the line is profiled for. More information about this API is available in the 'Further information' tab. Do you want to research connection speed for BT Wholesale? TestMy. Apr 7, 2024 · Works for me in Brave or Edge browsers but Firefox doesn't even display the basic test, just a BT background. Nov 12, 2023 · The MyBT checker shows 950 down & 112 up for 99% of the time while the BT Wholesale spedd tester never showed a download speed of higher that 620 but the uploads were Jun 11, 2024 · To test your broadband speed, log in to or download the My BT app. I don't really want to do a speedtest, it's more about finding out the IP Profile BT has set for my line at that time. 168. . Nov 28, 2023 · Hi, Just curious as to why I get this response when I a speed check on BT Wholesale Speed Checker. com Whilst my ping rate is pretty consistent with other tests - the download and upload are consistently reporting considerably higher - 1878. When using our landline number and the house address the results are very different. Use a normal. BT Speed Test - as accessed via the Plusnet Hub 2 router - is not working again. Find out how to fix slow broadband and wi-fi speeds. FTTC/SOGEA). The BT Wholesale Broadband Performance Tester is no longer in operation. Results based on tests in last 6 months (from 22. We provide innovative, secure, and cost-effective technology solutions tailored to your needs. Dec 30, 2023 · About three weeks ago I was able to use the broadband speed tester. Open links to jump to page content This test is more relevant to assess real Internet connection quality than ISP sponsored test since those typically test against a server within the ISP and do not test real Internet speed. In the Additional Diagnostic section of the BT Wholesale Speed Test it requires either a Broadband Service ID (BBEU), an Access Line ID (ALID), or a telephone number. 2022). Jan 22, 2025 · Today when watching things it was buffering so I thought I would go the the BT speedtest, only to find out that it is not working. I do not have fibre but normally when I test I get a speed of about 4 which is fine for my needs. If we can’t match this speed, then please get in touch with your results and we’ll do our best to fix it. Jul 9, 2024 · Users discuss the reliability and accuracy of the BT Wholesale Speed Test, which is accessed via the Plusnet Hub 2 router. 12. Aug 11, 2023 · I am currently on the Fibre product, so I have just broadband and no landline. Since then when I try the speed test it starts but at 20%I either get a message that unable If you're not a BT Broadband customer: check what broadband speed you could get with BT > You may also find these useful: Five steps to improve slow BT Broadband speeds > ADSL Checker - BT Wholesale May 16, 2021 · Using https://www. TestMy. 1 of the JSP 2. net Jan 21, 2025 · @goldenfibre I didn't know that was an 'option' - I've never used the Hub2 as I moved from ADSL using a TG582N router with PN to another ISP for FTTC, using a Fritz!Box. The download speeds seem ok, but the upload speed is displayed as 0 (zero). How to Use the BT Broadband Speed Test Tool? Using the BT internet speed test tool is very easy. Check your BT broadband speed with our independent and accurate test engine. This The BT Wholesale Performance tester is designed to test the speed and performance of your broadband connection. I'm on FTTC and renewed my BT BB contract in September and switched to DV. The BT Wholesale test is designed to show the state of the line, which it does reasonably well (though often underestimating upload speed). Is there an issue or is it because I'm now on DV. BTW Performance Tester (btwholesale. In our opinion the BT broadband performance test provided by BT wholesale is not fit for purpose BT Speed test results May 18, 2020 · BT Wholesale speed tests are logged to a special diagnostic server; performing the speed test will enable us to optimize your line and also can be used as evidence of slow speeds, requiring a swift resolution. How to perform BT Internet Speed Test? Open a browser and type https://speed. Compare BT speeds with other providers and see the true coverage at your address. This is the basic speed test. Press the 'GO' button to start the Internet @goldenfibre wrote:. At the time my upload speed was under 10 and was causing problems with apps on my firestick which was improved with the assistance from BT. is/uk/bt/. However, I cannot now run any speed tests using the BT wholesale speed test link which keeps saying I don't have Adobe Flash installed. To check if your internet speed is slower than expected, you can compare your speed test result against the Speed Guarantee in your plan and the speed we estimated for your postcode. https://speedtest. The consequence is that this Full Fibre 900 with Halo 3+ customer cannot verify that his Stay Fast Guarantees of 700/10Mb Create and retrieve quotes for BT Wholesale Ethernet and Optical products. Nor does it tell you anything about your upload speed. If you want to get a true measure of how fast your broadband speed is, run Thinkbroadband. Jan 22, 2025 · Currently seems not to be working. Your actual speed will depend on your location, phone line, home wiring, wi-fi connection and time of day. We advise using the DN/ALID as input for checking the availability of line-based services (e. When I click the correct box on the BT Wholesale page it says testing but the blue line never moves (does not move across as normal) even though it states it is testing. I also checked it on my PC which is wired to the hub. Where do I find the BT Wholesale Broadband Performance test (speed test)? The BT Wholesale Broadband Performance Tester is no longer in operation. BT Speed Test. I Oct 21, 2024 · Re: Problem running bt speed test diag It wasn't coming up on the thread @Orient , but I've been able to see it on your profile. I got 495Mb down, and 80Mb up. I restarted my router (BT Smart Hub 2) and it seemed to help, but onyl for a bit. Mar 4, 2019 · BT Broadband speed test: Thinkbroadband’s test. com and gets a solution from another user. Website is there but push 'Go' and tests do not start. With the user-friendly tool, you can determine the upload/download speeds, ping, and jitter of your internet connection. 58 Up. You can also test your speed using our My BT app. Test your broadband speed and performance with BT Wholesale's reliable tool. Oct 25, 2023 · Hi, @Alan_in_Hemel the only speed test that our customer support teams should be recommending is the test within the MyBT app as that measures the network speed that your hub is receiving. Find other broadband speed test websites by searching online or use the diagnostic tool for fault diagnostics. The only times I have seen large differences between the two TTB download tests has been because of problems in my LAN, not because of congestion or other Openreach/BT Wholesale/ISP issues on the broadband. com’s speed test from your computer. Home//Broadband performance test//"Test my speed". Use our online speed test Sep 12, 2020 · The New bt speed test diagnostic window is too quick to read the Results before it closes , yet the First Test window stays open with the Results until it's cancelled, or I move on to the Diagnostic test using my phone number , I'm using Windows Vista and a google browser that won't update any more It seems to be me the BT speed tester is using around 6 requests given it pretty much matched the Thinkbroadand x 6 test, so whilst my real-world speeds were around 10Mbps down from 74Mbps at non-peak times, the BT Wholesale checker was showing me a speed around 6 times higher at 50-60Mbps. She told me to go online and do a speed test . The sandbox/test API is a dynamic test environment and should Nov 3, 2023 · The engineer checked the speed whilst he was here on his phone - he showed 512Mb down speed, and 79Mb up. I posted on here a while back querying why our house gets terrible speeds compared to the neighbours house. Again, in the hope that a BT representative is monitoring this thread, The My BT app Speed Test module appears to be currently non-functional. speedtest. 14. How do I simply view that without calculating the % of the sync speed? I know I can do it this way but I'd rather just see the IP profile that BT has set. Although the advanced tab complains after it's run, presumably because I don't use a BT Hub. Select a Host ISP or let it choose the optimal ISP automatically. 06. Please ensure you've carried out CP and end user checks and a full KBD test has been ran before contacting BT Wholesale. 63359: Ensure that the type conversions used when converting from strings for jsp:setProperty actions are correctly implemented as per section JSP. Please note: Speedtest throughput isn't correct. The browser used can have a huge impact on the speed it shows. Mar 3, 2025 · Just as a FYI, I don't use the BT home hub, I've got my own Netgear Router. com) Apr 7, 2024 · Not sure if this it the correct forum for Fibre to Cable BUT ,,,,,, once upon a time, when you used the BT Wholesale speed test, you could then select advance and input your phone number and it would tell you your Line Profile . Speedtest. (This is according to the BT broadband community. I've run the checker occasionally since then and got this same result. Jul 15, 2020 · However, any other speed tests available (including the BT wholesale test) give very different results: I understand that BT measures the connection speeds between the exchange and my router, whereas the other tests measure the connection speeds between my device/laptop and the internet, so not strictly speaking the same thing, but there's a Welcome to the Broadband Availability checker. ; Select the connection that you use to connect to your ISP; Go to the DSL username and password section Apr 3, 2024 · I received a call from an asian lady on 07748465793, she said it was from the technical department as there was a problem with my internet. It does not show that any more, Is it browser dependent or has it been See if Full Fibre broadband is available where you are. is will test download, upload, ping, and jitter speed. It isn't asking for your BT ID, it is the Broadband Service ID, which does start BBEU. net / BT wholesale speed test). If the KBD outcome indicates a BT issue, you can raise a fault via Eco Plus (accessible via Business Zone) or your B2B/XML portal. Sep 3, 2017 · BT wholesale speed test worked ok on my Windows PC up until Sept 2018. From this week I have noticed that the BT Wholesale Speed test has changed a little. Go to the Start menu; click Control Panel; then select Network and Sharing Center. Which was at BT wholesale site, I di Feb 7, 2022 · Our test was carried out using macOS Monterey on a fixed wired connection using three of the most popular web browsers on macOS: Safari, Google Chrome & Firefox. This will provide a provisional check of your ability to receive Broadband services. I do not have a telephone number any longer so how do Welcome to the Broadband Availability checker. If you are not happy with your speed, then you can use the broadband trouble-shooter, which runs a test for you. Aug 13, 2024 · Hello, Quick question regarding the speeds available when checking on the BT Wholesale Checker website. Jan 19, 2025 · No, as the test was run by BT Wholesale for all providers that use their core network. Your actual broadband speeds will depend upon a number of factors, including distance from the exchange, quality of line and equipment, the number of people using the broadband connection simultaneously, and If you’re going to offer uncontended bandwidth you need to back it up. 1. Jan 18, 2025 · A user reports a problem with running a BT speed test on the website speedtest. Fast forward to today and again I notice my speeds are sluggish, web pages open very slowly. The website was decommissioned on 10th January 2025 and alternative speed checkers are suggested. Windows7. com Additional Diagnostic used to show the IP Profile on a connection. Wholesale Internet Connect is built on the UK’s market-leading* internet service and boasts 100 per cent availability Service Level Agreement (SLA), along with bandwidth that has no busy periods or variable line quality. Edited by j0hn83 (Tue 08-Oct-19 14:01:12) We define the minimum guaranteed download speed as the slowest speed experienced by 10% of customers who have a similar BT service. 2022 to 22. If you're asked to carry out a speed May 20, 2020 · Bizarrely, one particular speed test (the BT Wholesale test) massively overstates performance. Check your speed with our speed test. See full list on myspeedcheck. Some suggest alternative speed tests and explain why the BT test is no longer recommended. If you need to perform a broadband speed test there are a number of other publicly available broadband speed test websites which can be found by searching ‘ broadband speed test ’ using your Mar 3, 2025 · True, but with useless non technical helpdesk sitting offshore somewhere that don't understand much (BT) it helps to know as much information as possible to get to resolving the issue that little bit quicker - IP profile information as was that vital piece of info that's now not available. net's Download Speed Test and Upload Speed Test log connection information to allow users to research real world Internet speed test results. I continued to check the average speed over the next hour, all with pretty much the same results. Also, noticed that the download is done in chunks of 20mbps at a time. If you’ve tried our speed tips and your broadband’s still slower than expected, report a fault online and we’ll put things right for you. Aug 13, 2018 · In the last couple of days the BT Wholesale speed test is not working. The KBD test will advise what you should do next. The BT wholesale speed test tool is the best free resource for checking your BT broadband speed. g. It seems to be me the BT speed tester is using around 6 requests given it pretty much matched the Thinkbroadand x 6 test, so whilst my real-world speeds were around 10Mbps down from 74Mbps at non-peak times, the BT Wholesale checker was showing me a speed around 6 times higher at 50-60Mbps. 2. Oct 9, 2022 · Hi There Recently the poles have been erected and all blocks attached with fibre running to them, Now on the wholesale checker it is saying FTTP On demand 1000mb download instead of 330mb, I am under the assumption they are now testing the network and it could be available soon? Has anyone else see Sep 24, 2024 · My usual max speed is capped out at 60mbps - last Friday I was hitting 2mb per second tops (using online tests like speedtest. BT Internet Speed Test checks how fast is your internet speed. It is intended for use by users whose adsl is provided by an ISP that uses BT Wholesale as their supplier and can provide additional information about your connection such as your current IP profile. btwholesale. Help and Support with broadband diagnostics and faults, including Knowledge Based Diagnostics (KBD) documentation. Support after your BT broadband speed test. How to use the My BT app > Was this answer helpful? Tell us how we can improve this article. It had been discontinued as from 10th January 2025. Our Part Fibre broadband is subject to availability, geographic location, computer Feb 21, 2025 · Minimum Guaranteed Speed Don’t forget, when you signed up with us you’ll have received an estimate of what your Minimum Guaranteed Speed should be. The additional diagnostic tests have not worked at all for many months now. Need to know Average internet speeds are the headline speeds available on our EE Home Broadband and 4GEE Home plans. Just type your postcode into our fibre checker and choose your address to find out. Now it just hangs with 4 spinning circles as shown below. net Network services provider BT Wholesale has confirmed to ISPreview that they’ve taken the decision to “retire” their long-running BroadBand Performance Test (speed tester), which is a change that was formally introduced at the start of this month. 08 Mbps Down / 191. 254 with username and password. Provided that you take the right precautions and choose the right online speed test (like the one below), an online speed test can be reasonably accurate and a useful tool to assess a broadband connection. For people not aware, the wholesale speedtester was the gold-standard speedtest used by ISPs to determine faults with lines, and crucially, was also the method ISPs used to detect congestion problems, as these tests would be logged and the ISP could chase BT Wholesale for these in order to get them to upgrade capacity. 3 specification. net's speed test database stores information on millions of Internet connections. Pointless to log in router for the speed test! Not many peoples can't be bother to logged into 192. The BT Broadband speed test doesn’t tell you what speed you’re getting right now. Simply press 'GO' and Speed. I used the BT Wholesale Speedtest. I agree it is pointless logging into the Hub for a speed test, in fact I would never think of it - I have always, for the ~30 years I've had the internet, used a direct link to a dedicated test site. You’ll need to compare your speed test results against your Minimum Guaranteed Speed. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Plusnet Hub 2 router firmware. BT Wholesale is the UK's largest wholesale telecoms service provider. I was sent an email at time of call with a pin number, which she asked for. *my emphasis. Jan 23, 2014 · Are we all getting fed up & tired of kept doing first page test before next page to do a further diagnostic test to get your ip profile? Well, not anymore, you can ran BT Wholesale run diagnostic test straight away to get your ip profile. Test My Download Speed Test My Upload Speed. And you can. Tried with 2 different browsers with same result. ) I cannot find anything on this or it's replacement on the PN webs Oct 7, 2019 · In short, the BT Wholesale speed test is garbage, broken, unreliable. Is your broadband speed slower than expected? Try moving your hub to get a faster connection. @jab1 . kawrzhcdezovmlsfnpsrvptgvdqspzhrzufxgfwtuukujphmdzqwnwqjrmgetaqqxbld